Refund policy
Products can be returned/exchanged within 14 days in their original packaging. If you wish to return purchased products, please contact us, specifying the order date, number, product name, and specific reason via email: info@monipa.lt
Items that are exchanged or returned must meet the following criteria:
- The items were not used;
- The goods were not damaged;
- Each returned item is in its original and undamaged packaging;
- The original labels were not removed from the goods;
- Returned items are complete and have maintained their commercial appearance.
Products with embroidery cannot be returned!
Products made to individual order cannot be returned!
The costs of returns/exchanges are borne by the buyer.
For any questions regarding product returns/exchanges, please contact info@monipa.lt
If you are unsure about the size or other features of the product when placing an order, please contact us and we will help you make a decision.